Reference

Open the Privacy Policy That Matches Your Account

This policy covers what we collect when you open an account, deposit through bKash, Nagad or Rocket, and move around the lobby.

Account data onlyWallet details guardedCookie choices openEmail requests welcome
nagt88 Open the Privacy Policy That Matches Your Account
HOW WE HANDLE IT

Browse the Rules Behind Your Data Handling

Cookies are the small files that keep you signed in and remember your language choice. You can clear them in your browser or phone settings, though some parts of the lobby will then ask you to log in again. Passwords are stored hashed, and we never ask you to send a PIN or one-time code to anyone, including someone claiming to be from us.

What cookies do here They hold your session, your screen preferences and basic traffic counts. Clearing them logs you out; blocking all of them can stop the lobby from loading properly on mobile.
Account security steps Set a password you do not use elsewhere, keep your one-time codes private and log out on shared handsets. If a device looks unfamiliar at login, we may ask for an extra check.
How long records stay Transaction and gameplay records are kept for as long as needed to settle payments, handle disputes and meet local record-keeping rules that apply in your region.
Who can see your file Access sits with the support and payments staff who need it for your request. We share data with payment partners only to confirm a deposit or cashout, and with authorities where the law requires it.
REACH THE TEAM

Ask Us to Fix or Explain Your Data

You do not need a special form to ask a privacy question. Use the same support desk that handles your wallet issues, and say plainly what you want: a copy of your account data, a correction to a name or number, or a closure request. Quote the mobile number on your account so we can match you without asking for your password.

Team online

Account email

Write from the email address on your account and tell us the request in the subject line. We reply to that address only, which keeps the thread tied to you.

In-app support desk

Open the help section after login and raise a ticket. Attach the bKash, Nagad or Rocket reference if the question is about a payment record we hold.

Wallet verification check

If your question concerns a cashout review, we may ask for the same documents you sent at verification. Send them once, through the ticket, never through a third party.

Get Answers Before You Write to Us

These are the questions that land in our inbox most often. If yours is not here, send it through the support desk and we will answer it against your own account record rather than a general script.

Yes. Email from your registered address or raise a ticket after login and ask for your account data. We confirm your identity first, then send the record tied to that account.

No. You enter your PIN inside the wallet app, never on our pages. We only receive the transaction reference and amount so your account wallet can be credited correctly.

Send the request from your registered email and include what needs changing. A name change may need the same document you used at verification before we update the record.

Your account is closed and the profile stops being used for gameplay. Payment and transaction records stay for the period local rules require, then they are removed under our retention practice.

Only with the payment partners needed to complete a transfer, and with authorities where the law requires it. We do not pass your details to outside marketing lists.

Session cookies are needed to stay signed in. You can block the rest in your browser or phone settings, though parts of the page may then load with reduced function.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.